1. Purpose of the Privacy Policy

The purpose of this privacy policy is to inform Users of the site how https://www.mapmytrip.fr :

• on how their personal data is collected. Any information that allows a User to be identified is considered personal data. This may include: their first and last names, age, postal or email address;
• on the rights they have regarding this data;
• on the person responsible for processing the personal data collected and processed;
• on the recipients of this personal data;
• on the site’s cookie policy.

This policy supplements the Legal Notices and General Conditions of Use available on the website https://www.mapmytrip.fr .

Users agree that by using the site https://www.mapmytrip.fr , they agree to the terms set out in this privacy policy. They consent to the collection, use and retention of data listed in this policy.

2. Principles relating to the collection and processing of personal data

In accordance with Article 5 of European Regulation 2016/679, personal data are:

• processed lawfully, fairly and transparently with regard to the data subject; 
• collected for specific purposes (see Article 3.1 of these terms), explicit and legitimate;
• adequate and relevant;
• accurate and, where necessary, kept up to date. All reasonable steps must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
• kept in a form which permits identification of the persons concerned for a period not exceeding that necessary in relation to the purposes for which they are processed;
• processed in a manner that ensures appropriate security of the collected data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

Processing shall be lawful only if and to the extent that at least one of the following applies:

• the data subject has consented to the processing of his or her personal data for one or more specific purposes;
• the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract ;
• the processing is necessary for compliance with a legal obligation to which the controller is subject;
• the processing is necessary to protect the vital interests of the data subject or of another natural person;
• the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3. Personal data collected and processed when browsing the site

3.1. Data collected

The personal data collected by the site www.mapmytrip.fr from Users of the site are as follows:

• name ,
• first name ,
• address ,
• phone number ,
• address ,
• information relating to the travel project.

The website www.mapmytrip.fr also collects comments left by the User under blog articles, as well as the IP address and user agent of the browser used.

The use of the site www.mapmytrip.fr also automatically generates the collection of other data via the use of cookies and/or logs, which are:

• the IP address
• the operating system
• pages and queries
• the time and day of connection

3.2. Purpose

The collection and processing of this data responds to the following purpose(s):

• scheduling a pre-sales telephone appointment,
• analysis of the User’s needs and preparation of a quote,
• provision of the Travel Planner service (exchange of information via email, sending of a travel diary by post, invoicing, after-sales service),
• unless otherwise advised by the Client, monitoring of customer relations and customer loyalty (sending satisfaction surveys, newsletters, promotional offers),
• detection of unwanted comments,
• production of statistics and audience measurement.

3.3. Data collection method

Personal data collected on the site https://www.mapmytrip.fr are collected through:

• the contact form,
• the newsletter subscription form,
• the ebook download form,
• the comments module

Data is also collected through the interactivity established between Users of the site and the site as well as through the use of cookies and/or logs.

3.4. Data retention

The data collected is stored by the data controller under reasonable security conditions for a period of two years. However, the website www.mapmytrip.fr may retain certain personal data beyond the periods stated above in order to fulfill its legal or regulatory obligations.

3.5. Data hosting

The website www.mapmytrip.fr is hosted by the company OVH SAS, whose head office is located at 2 rue Kellermann – BP 80157 – 59053 ROUBAIX CEDEX 1.

3.6. Data security

Personal data collected on the website https://www.mapmytrip.fr is stored in a secure environment. It is not sold, marketed, or transmitted to third parties without the authorization of the User concerned.

To ensure the security of this data, the site www.mapmytrip.fr uses the following measures:

• SSL protocol
• access management – authorized person
• username / password
• firewall​

The site is committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of transactions. However, since no mechanism offers maximum security, there is always a degree of risk when using the Internet to transmit personal data.

3.7. Cookies

The user of the site www.mapmytrip.fr is informed of the use of cookies, of simple use or of collection of statistics and audience measurement.

When you first visit the site, a banner informs you about the cookies used and offers you the option to accept or reject them. If you accept, your consent is considered valid for a maximum period of 13 months.

If the User leaves a comment on the site www.mapmytrip.fr, he will be asked to save his name, his email address and the URL of his site in cookies; this is only for reasons of convenience so as not to have to enter this information if he leaves another comment later. These cookies expire after one year.

3.8. Content embedded from other sites

Articles on the www.mapmytrip.fr website may include embedded content (e.g., videos, images, articles, etc.). Content embedded from other websites behaves in the same way as if the User were visiting that other website.

These sites may collect data about the User, use cookies, embed third-party tracking tools, and track their interactions with these embedded contents if the User has an account connected to the website in question.

4. User’s right regarding data collection and processing

Any user concerned by the processing of their personal data may exercise the following rights, in application of European regulation 2016/679 and the Data Protection Act (Law 78-17 of January 6, 1978):

• right of access, rectification and right to erasure of data (set out respectively in articles 15, 16 and 17 of the GDPR);
• right to data portability (Article 20 of the GDPR);
• right to restriction (Article 18 of the GDPR) and to object to data processing (Article 21 of the GDPR);
• right not to be subject to a decision based exclusively on an automated process;
• right to determine the fate of data after death;
• right to refer the matter to the competent supervisory authority (Article 77 of the GDPR).

To exercise his rights, the User of the site www.mapmytrip.fr can:

• contact the data controller by email at contact@mapmytrip.fr
• unsubscribe from the newsletter using the link in the footer of the emails.

In order for the data controller to respond favorably to the User’s request, the latter may be required to provide certain information such as: surname, first name, email address and telephone number.

This does not include data stored for administrative, legal, or security purposes.

Visit www.cnil.fr for more information on Internet users’ rights.

5. Conditions for modifying the privacy policy

The publisher of the site www.mapmytrip.fr reserves the right to modify this Confidentiality Policy at any time in order to ensure that Users of the site comply with current law.

Any changes will not affect purchases previously made on the site, which remain subject to the Privacy Policy in effect at the time of purchase and as accepted by the User when confirming the purchase.

The User is invited to read this Confidentiality Policy each time he uses the services of the site www.mapmytrip.fr, without it being necessary to formally notify him.

This policy was edited on 25 july, 2025.

6. Legislation

This privacy policy meets the requirements of the General Data Protection Regulation (GDPR), a European regulatory text which governs the processing of data equally throughout the European Union.